LTL Shipping Guide
Burr King offers a prepay and add service where our team will prepare all shipping paperwork and scheduling on your behalf to streamline the product ordering and delivery process. Prepaid and add (PPA) shipping allows Burr King to cover shipping charges upfront to get your machine shipped out quickly and then those charges will be added to the customer invoice later.
Our goal is to find the best freight rate available for your LTL (less than truckload) shipment. We use the information provided to us by our customers to prepare the shipping paperwork and a complete delivery address is required to complete it. Once we complete the shipping paperwork, we receive an estimate from our trusted shipping partner that we share with our customers. Initial freight shipping quotes are estimated charges with the carrier and they are subject to change depending on several factors.
What Are Rebill Fees and How To Avoid Them
Rebill fees are additional charges that can be added to the shipping price invoice that was originally quoted and often happen after the shipment is completed. Rebill fees are caused when important shipping information is either incorrect or not given when the shipping paperwork is filled out. Rebill fees can add up to hundreds of dollars (or more) quite fast, so it is essential to provide all the correct information initially.
Use These Tips to Help Avoid Rebill Fees
Did you classify your address as “commercial” and in the freight company’s eyes it’s “residential?”
Did the delivery driver have to wait for the delivery recipient signee?
Did you miss the delivery appointment?
Did you forget to have help onsite unload the truck? You need a liftgate!
These are just a few of the conditions that may cause rebill fees on your final shipping invoice.
What is a Commercial Shipping Address?
What is a Residential Shipping Address?
Since LTL carriers use 53’ dry vans and large box trucks, it can be difficult to navigate residential streets since they are not designed for large vehicles. This creates safety and liability issues for the carriers and adds additional labor to the pickup or delivery since a driver can’t back to a dock and have the freight unloaded.
What is a Limited Access Location?
Limited access locations usually have gates or security checkpoints, do not have loading dock areas, and may not be open to the general public.
What is inside Delivery?
What is Liftgate Service?
How Do I Avoid Rebill Fees In The Future?
It’s easy to avoid rebill fees if you take the time to do so!
Use Burr King’s PPA Shipping Service: With Burr King’s PPA shipping service, we use common online maps with satellite views to check the conditions of the delivery location. If we believe that the delivery will be considered residential, we will let you know what the additional fees will be ahead of time so there won’t be any surprise charges. Additionally, the more information you provide us, the better we can complete the shipping paperwork to reduce potential rebill fees later.
Use A Freight Terminal for Delivery Pickup: To avoid residential delivery charges, choose to pick up your delivery at the freight terminal. Burr King will locate the nearest freight terminal to you and give you the option of picking up your package at that location. Not only can you save on shipment charges, but you will also likely get your delivery one or two days sooner.