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Burr King goes above and beyond to make its customers satisfied. Burr King helps me remember what "Made in America" means.

Unlike a lot of other testimonials, this one doesn't come from someone who has his own business and depends on the machinery he buys to help make a living or, at least, supplement his income. I'm simply a "tinkerer" who wanted a good machine that would give lots of service and good results, so I scraped together my money and bought a single speed Model 482 (2" x 48" belt). As everyone knows, there was a "mishap" back on August 29, 2005 in the New Orleans area. My machine was under water for approximately four weeks. I recently sent it back to the factory for a refurbishing. The motor was frozen, the exterior had flaking paint and rust everywhere, it "smelled," and as I had surmised the bearings had to be replaced as well as the motor for starters. I was asked how extensive a refurbishing I wanted. Did I want it to look like new? As I mentioned before, the machine does not help pay for itself, so I said to replace only  what was absolutely necessary to make the machine functional. I figured I could take care of the flaking paint and rust myself. Well, the FedEx truck brought it back today (Oct. 25, 2007). When I opened the box, I couldn't believe what I saw! Not only was the motor and other essential parts replaced, but it was repainted and looked new. I plugged it in and turned it on. The belt tracked true, no adjustment needed! Burr King goes above and beyond to make its customers satisfied. Burr King helps me remember what "Made in America" means. If you don't buy a Burr King, shame on you.

Gerard "Jerry" Barbier